My car buying experience was a breeze at Joe Heidt VW! Jean was SO helpful and knowledgeable!! Highly recommended them. Every step of the process was seamless!

Had an amazing experience with this dealership. Honest and easiest car buying experience. So happy thanks to Matt German

We came here at 7:30 pm got a nice offer and closed the deal, great service the salesman wasn’t pushy, that how it should be!

I had a fantastic experience this week working with Chris at Joe Heidt Volkswagen. He was kind, professional, patient, and thorough. He told me everything I needed to know - and more - about the cars I was looking at. And his follow-up was equally courteous and free of pressure. Car shopping can be stressful for me, but Chris made it as easy and enjoyable as possible. Thank you, Chris!

I highly recommend this dealership. I purchased a 2024 VW Tiguan yesterday. I initially communicated with the salesperson, Christopher Napolitano, via email before visiting the dealership. He was incredibly prompt and thorough in answering all my questions. When I visited the dealership, Christopher handled everything efficiently and clearly, based on our prior email conversations. The finance manager was also precise and quick in handling the paperwork. While the explanation about purchasing additional warranties felt a bit unnecessary to me (though this is standard at most dealerships), everything else went smoothly without any wasted time. I’m very happy with my 2024 VW Tiguan. If I decide to purchase another VW in the future, I won’t hesitate to reach out to Christopher again. Thank you to Christopher and Joe Heidt Volkswagen for providing such a great experience!

Service is top notch. Omar is the best.

This review is on behalf of my mother in law, Onj, as she doesn't have a Google account. In her words: "I had the best experience I could have wished for at Joe Heidt Volkswagen in Ramsey, NJ yesterday! My salesman Jean Hernandez was by far the most knowledgeable, kind, accommodating, friendly & helpful person I have EVER bought a car from. Jean is a young guy who is professional & patient and he made me feel comfortable throughout the entire car leasing process. I will be telling all of my friends & family to ask for Jean if they are in the market for a car. My Taos is beautiful and I am so happy with it! If you're interested in a Volkswagen, Jean is definitely your guy!" Onj :)

I recently visited the service department at Joe Heidt Volkswagen and had the pleasure of working with Trevor Simon. I was blown away by his exceptional customer service skills and dedication to ensuring my issues were resolved. From the initial greeting to the final follow-up, Trevor was courteous, professional, and knowledgeable. He listened attentively to my concerns, asked insightful questions, and provided clear explanations of the necessary repairs. What truly impressed me, however, was Trevor's willingness to go above and beyond to ensure my satisfaction. He kept me informed throughout the repair process, offered helpful advice, and even followed up after the work was completed to ensure everything was to my liking. Trevor is a true asset to the Joe Heidt Volkswagen team, and I feel fortunate to have had the opportunity to work with him. If you're looking for a dealership that truly cares about its customers, look no further than Joe Heidt Volkswagen, and make sure to ask for Trevor!

I met Jean at VW of Manhattan and when I was ready to purchase a vehicle I reached out and found out he was at Joe Heidt. I live in Brooklyn, but still made the drive out and wasn’t let down. He found the exact car I needed and worked his magic to make the process seamless. Great experience with him and the Heidt team and will def recommend. Great work and amazing service. Thank you again

Great experience purchasing a used vehicle from this dealership. Our sales guy, Matt, was very patient as we test drove 4 different cars. Answered all my questions and was upfront about everything. Laid back style. Not pushy at all. A few days after I got the car, we noticed a small rupture in the tail light. Since I had taken a video of the car at the dealership (it was night time), I had proof the car was damaged before I purchased it. Talked to Matt about it and the dealership agreed to do the labor for free. I purchased the light from Audi myself.

Thank you again Jean at Joe Heidt Motors in Ramsey for your time and dedication . I drove away very happy with this purchase and in love with my brand new 2024 VW Tiguan SE R Line . Jean took the time to go over everything this vehicle had to offer and was very professional . The process was smooth and I definitely recommend visiting Jean at Joe Heidt Motors for your best deal !

I generally dislike going to car dealerships it always feels like I'm being taken advantage of starting when I walk in the door but working with Jean Hernandez was so easy and I didn't leave feeling that way at all. I felt listened to it took an otherwise uncomfortable experience and made it easy, I look forward to working with him in the future.

I had a great experience with the dealership and the salesman (Kris) was excellent—very helpful and professional. The service manager is super great and nice.

I’ve been with Joe Heidt VW since 2021 in the midst of covid. I was first greeted by Alfrado and couldn’t be happier to have such an amazing salesman!! I recently had my lease finish up and he was able to get me into a brand new and better car with ease! He always helps me handle everything that I need to with a positive and easy going attitude. He also takes his time to sit down with me and explain whatever I am confused about (which has been a lot since I first got a car with him at 19). He is always attentive and almost always answers my calls, and when he cannot, I always get a call back in little time. In fact the whole team, from sales to service is consistently kind and courteous to me. They remember me when I come in and go out of their way to make me feel at ease and supported. I also recently met Camille, at the front desk. She was EXTREMELY helpful when picking up my new car. She even offered to literally drive me back to my house when I had already signed my old car over but hadn’t had proper payment on me for the new car 😅. Overall, if this is a spot you are looking to probably shop at, or even looking at for a first car, I would highly recommend. Ask for Alfrado if you can :)

Omar Abughanieh is the absolute best at the service department. Most valuable player, out standing manners and always has a smile on. Incredibly helpful and reliable. It’s always a pleasure to see him

We had a great experience at Joe Heidt Volkswagen dealership this past weekend , and worked with Matt Germain to make our dream car happen. We came from Valhalla NY. Our entire sales process was handled over phone calls, via messages, photos and videos before we even made it to the dealership. He was super friendly and helpful and made the entire process run very smoothly. If you are in search for a new car I would highly recommend reaching out to Matt Germain at Joe Heidt Volkswagen.

All 5 stars for Stephen & his honesty , if you looking to get a best deal he,s your man !!!

Ray in service is the man! The techs and service department always takes care of me.

Very great vibe, Samantha could not have been more helpful, rest of the staff very friendly and great service.

This was the best experience ever! Samantha made my son and I feel so welcomed, relaxed, was she so professional! Not only do I love my car, I would get another one from only this dealership. I have worked with many in the area and bar none , this is lease purchase went so smoothly. The entire staff is amazing too. They are always ready and willing to help! Go Joe Heidt Volkswagon!

I recently leased an ID.4 from this dealership, and I’m very pleased with the experience. Stephen Kennedy provided outstanding service—his professionalism and friendly demeanor made the process incredibly smooth. I wholeheartedly recommend this dealership to anyone looking for a top-notch leasing experience. I couldn’t be happier with my ID.4!

Great fast service and I could eat and work while I waited!!

Great service, good atmosphere had the pleasure of working with Omar, very knowledgeable easy to work with, returning soon for my 30k service

Great experience purchasing a used car at Joe Heidt. Salesperson William was low-key, low-pressure, and answered all of our questions. No crazy hidden charges like we've found at other places. Very happy with my new car and highly recommend this dealership.

As a two time customer, Joe Heidt VW does not disappoint. Steven assisted me while I traded in my old VW for a new one and he provided phenomenal service during the entire process from start to end. I was able to purchase a brand new car and take it home the same day. Steven also spent an hour explaining to how to use all of my new car features before I took it home. I could not be more pleased to have experienced such amazing customer service, he truly made the entire process seamless.

Shopping at Joe Heidt VW was the smoothest car buying purchase we’ve experienced. As out of state buyers, they got us in and out as soon as possible. Chris the sales associate, was extremely informative over the phone and email regarding the car we were purchasing. Given that we were traveling 3hrs with OUR SMALL CHILDREN their friendliness, cleanliness and overall experience was exceptional. We would highly recommend them! Thanks again for everything Joe Heidt VW.

Michael Denardo was an amazing person to work with. He was very helpful and made the car buying process very easy. Stephen was also a great salesman'

Alfredo is the best 👍🏻. Nice experience overall. Great deal.

Just had the most entertaining car repair experience ever at Joe Heidt Motors. From the moment I walked in, it felt like I'd stepped onto the set of a top-tier sitcom—complete with an all-star cast. First up, the dealership itself. Clean, organized, and so shiny, I almost needed sunglasses indoors. The staff was welcoming and efficient, making the whole process feel like a breeze. Special shoutout to the coffee machine in the waiting area—barista-level cappuccinos, anyone? Now, onto the real star: Marcin, the wizard behind the wrench. If there were a Nobel Prize for automotive genius, Marcin would have it on his shelf. My Volkswagen had been making noises that resembled a jazz band warming up, Technicians at other dealerships couldn't diagnose the issue correctly but Marcin diagnosed the issue faster than I could say "Das Auto." My vehicle was not just fixed but seemed to have a new lease on life. It even thanked me with a smooth, purr-like drive home. Service department at Joe Heidt Volkswagen and especially technician Marcin made what could have been a stressful car repair into a delightful experience. If your Volkswagen needs some TLC, look no further. Just don’t be surprised if you end up enjoying your visit as much as I did!

Customer service, translucency, and kindness live here. I noticed the 2024 awards inside and fully understand why they won them. Omar is always a great guy to talk to for appointments and Trevor is highly knowledgeable about your vehicle. Team Joe Heidt

Worked with Nick on getting into a new Jetta and he was absolutely great!! he provided me with every detailed needed and answered all my questions and made the process very easy.

I had an incredible experience buying my new car at Joe Heidt VW! The whole team was kind and welcoming and took great care of me. Samantha, Scott and Mike assisted me in my purchase and helped me throughout the whole process. They answered all my questions and matched me with the perfect car for my needs and budget! I love my new 2024 VW Taos and cannot recommend this dealer more!

I had a great experience working with Chris Napolitano. He was very patient through this entire process. He gives you all of the information so you can make an informed decision. I didn’t feel pressured or overwhelmed to make a sale like you do with most sales personnel.

Excellent experience with the service team today! Omar and Trevor were pleasant to deal with. Big shoutout to Marcin and Sal for doing the work in the heat!

Juan and the staff were great